Ford Recalls Defective EV Charging Adapters, Offers Free Replacements to Affected Customers

Bizbooq

Bizbooq

October 21, 2024 · 1 min read
Ford Recalls Defective EV Charging Adapters, Offers Free Replacements to Affected Customers

In a surprise move, Ford has instructed some of its electric vehicle (EV) customers to stop using its Tesla Supercharger adapter due to a potential issue that could cause reduced charging speeds or even damage to the charging port. The company will provide free replacements for the defective North American Charging Standard (NACS) adapters, which were supplied to owners of its EVs in February.

The affected customers will receive a replacement adapter in the coming weeks, along with return instructions to send back the existing adapter at no cost. Ford has emphasized the importance of receiving all affected adapters to minimize the risk of potential vehicle damage. Notably, rival companies Rivian and General Motors have not identified similar issues with their own adapters.

This recall underscores the importance of quality control and rigorous testing in the rapidly growing EV market. As the automotive industry continues to shift towards electrification, manufacturers must prioritize the safety and reliability of their charging systems to maintain customer trust and loyalty.

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